A Disappointing Experience at German Motors

German Motors in Las Vegas has left me and my family feeling utterly disheartened. My mother, an elderly woman, owns a rare classic 1976 Porsche 911 S, and the way they treated her and her prized possession was simply unacceptable.

My mother wanted to get her classic Porsche 911 S back on the road. Initially, her mechanic quoted her a steep price ranging from $5,000 to $8,000, which was far beyond her budget. Determined to find a more affordable solution, she sought quotes from various other mechanics. Eventually, she decided to entrust German Motors with the task, as they offered to fix the car for a more reasonable $1,600.

In February 2023, we were quoted $1,600 to get the car running. However, by May 2023, the cost ballooned to $7,600. While my mother was deciding whether she could afford the repairs, German Motors sent three people to check on her, including a police officer who left his card. This was a very intrusive and alarming experience for her.

My wife stepped in, and we agreed to make monthly payments of $1,000. The car was supposedly ready in December, but they needed an extra week to put in fresh fuel. We picked up the car on December 29, 2023, but it didn't even make it a quarter mile before the engine seized.

We had the car towed back to the shop, and they agreed to pay for the towing, which they still haven't done. On February 23, 2024, we went to pick up the car again, but we were made to wait for an hour. Josh Singer then charged us $39 for fuel and said the car was still not ready.

We haven't heard from German Motors since, and when we contacted some lawyers, we accidentally reached their lawyer. They then called us and said that if we pay them another $2,000, they'll fix the fuel delivery system, which was apparently destroyed by the bad gas they put in it. Josh was very rude to my wife throughout this ordeal.

We're at a loss for how to deal with a company like German Motors. It's a shame that such a reputable brand would treat an elderly woman and her classic car with such disregard. We hope that sharing our experience will help others make informed decisions about where to take their vehicles for service.