My Experience with German Motors

Lawyers, prepare to be shocked and appalled by the tale of my experience with German Motors in Las Vegas. This is a story that will make you question the very notion of customer service and the responsibility of businesses to treat their customers and their vehicles with respect.

Picture this: A rare classic 1976 Porsche 911s, lovingly garaged for 40 years, which belonged to my deceased father-in-law and was subsequently given to my schizophrenic sister-in-law. The car, a symbol of my father-in-law’s legacy and a source of comfort for my sister-in-law, was entrusted to German Motors for repairs. A substantial sum of $9,951.65 paid in good faith. And what did I get in return? A year of neglect, an unsafe car, a destroyed engine, sun damage, a slew of insults and a car that broke down immediately upon pickup.

A Shocking Tale of Neglect

Upon picking up my car on December 29th, it failed to make it more than a half-mile before the engine ceased functioning. The vehicle was promptly towed back to German Motors on January 2nd, 2024, the next business day.

The tow truck driver informed us that the sway-bar had not been attached when German Motors worked on the suspension. We are deeply concerned about the oversight in German Motors' work, which led to the sway bar not being properly attached to the vehicle following suspension work, posing a serious safety issue. This negligence could have resulted in catastrophic accidents, such as a rollover, crash, or personal injury or death.

German Motors initially claimed that the car stalled due to old gas because we took 6 months to pay. Upon further investigation, it was discovered that German Motors never serviced the fuel distributor, and the engine cooling fan was filled with grocery bags and a leather belt. It was clear that German Motors had not performed any work on the vehicle other than installing shocks and spark plugs, as the car was not running.

Upon further investigation, it was discovered that German Motors never serviced the fuel distributor, and the engine cooling fan was filled with grocery bags and a leather belt. It was clear that German Motors had not performed any work on the vehicle other than installing shocks and spark plugs, as the car was not running. The mechanic said that he drove out to Ble Diamond and back. This would be highly improbably given the current state of the engine,

Here is a video detailing the issues we’ve had with the car since picking it up :

It is now April, and there has been a concerning lack of updates regarding the status of my vehicle. German Motors has not provided me with any information about their findings or the necessary repairs.

German Motors has kept our classic 1976 Porsche 911 S outside in the Las Vegas sun for over a year as they have denied multiple requests to store this classic car in their garage.

Adding to the damages, I have requested that German Motors store the car in a garage to prevent sun damage, which can lead to paint degradation and potentially necessitate a costly new paint job. Despite my request, they have refused to do so, further exacerbating the situation. It is important to note that this car has been lovingly garaged at home for the past 20 years. We would never expect German Motors to keep it outside in the Vegas sun for over a year. This neglect of proper storage conditions further compounds the damages that we are already facing due to the prolonged repair process and German Motors' refusal to store the car in a garage.

Our 1976 Porsche nine 1111 S has been safely stored in our living garage for 20 years until we took it to German Motors.

It is important to note that this car has been lovingly garaged at home for the past 20 years. We would never expect German Motors to keep it outside in the Vegas sun for over a year. This neglect of proper storage conditions further compounds the damages that we are already facing due to the prolonged repair process and German Motors' refusal to store the car in a garage.

This is a tale of neglect, lack of communication, and a blatant disregard for the well-being of a customer's property. It is a cautionary story that serves as a stark reminder of the importance of choosing a repair shop that truly cares about its customers and their vehicles.

German Motors had the audacity to charge us $39 for gas after we had already paid over $9,951.65 for a car that is still not running after a year.

Lies told by German motors

“The car broke down because we took too long to pay." - Daniel Eros

In reality, the engine cooling fan was clogged with debris, the gas tank and fuel distributor were severely rusted, making it impossible for the car to run in its current condition.

"Since the car broke down as soon as you left the shop, we will pay for towing." - Dave

Dave blatantly lied when he claimed not to remember offering to pay for the towing.

"We drove it to Blue Diamond and back without any problems last week." - German Motors Mechanic

Given the condition of the engine cooling fan and the age of the fuel distributor, it is highly improbable that the car could have made the trip without issues.

Whitney Eros wrote that the car needed a coolant flush to drive, charging us $194.

However, the car is air-cooled, rendering a coolant flush impossible.

My father gave my schizophrenic sister this classic 1976 yellow Porsche 911 S after he died.